Shipping policy

DELIVERY INFORMATION

SHIP TO: UNITED STATES 

Standard: 3–5 business days (Mon–Fri)
2-Day: 2 business days if order placed by 12pm ET* 
Overnight: Next business day, if order placed by 12pm ET*
*2-Day and Overnight shipping not available in Alaska/Hawaii/Puerto Rico
*Order processing may be delayed slightly during holidays. 

SHIP TO: CANADA

Standard: 5–7 business days (Mon–Fri, excluding holidays), subject to customs clearance

Delivery times are for in-stock items. Customer service will notify you of out-of-stock items with approximate ship date.

Delivery times are subject to UPS, FEDEX or TNT shipping delays and custom clearance delays.

PO Boxes are not allowed at this time. Please contact us to make suitable arrangements.

2-Day Express and Overnight deliveries may incur additional fees due to volume or weight. In such an event, Customer Service will contact you at phone number or email provided soon after order is placed.

We will send you a confirmation via email including your tracking number when your order ships.

DELIVERY COST

Standard shipping to Continental United States is free at this time.

Express shipping options are available for the Continental United States only. 2-day shipping is $75. Overnight is $120.

Standard shipping to Alaska, Hawaii and Puerto Rico is $25.

Standard shipping to Canada is $40.

Standard shipping to United Kingdom is free on orders over 200£.

Standard shipping to United Kingdom costs 30£ on orders under 200£.

Standard shipping to EU is free at this time.

Standard shipping to GCC countries is €90.

Standard shipping to China is €200. 

Orders shipping to Canada, Gulf Cooperation Council, China, and other international countries outside of EU require additional import sales taxes and customs duties arising in the country of destination, which will be billed separately. Different customs duty rates apply depending on the product ordered. As the recipient you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. In some cases, the payment of these may be necessary to release your order from customs on arrival.

For a limited time we are offering delivery to United Kingdom duties pre-paid.  Customers will not be required to pay customs duties in order to receive your delivery. We reserve the right to end this promotion at any time.

We reserve the right to increase your shipping cost contribution for extra-large or heavy shipments, and for unforeseen customs fees and duties. In such an event, we will contact you at phone number or email provided as soon as possible after order is placed.

L’OBJET partners with UPS (United Parcel Service) and their affiliated networks for shipments to North America, European Union, and United Kingdom.

L’OBJET partners with FEDEX and TNT for shipments to Gulf Cooperation Council countries and China.



WHERE DOES L'OBJET ONLINE DELIVER?

L-objet.com currently offers shipping to the US, Canada, UK, China, select EU countries and GCC countries.

Customers who will be shipping their order to United States or Canada must place their order on our US website. US orders will be charged in USD currency and fulfilled from our distribution center in Texas.

Customers who will be shipping their order to United Kingdom must place their order on our UK website. UK orders will be charged in GBP currency and fulfilled from our distribution center in Portugal.

Customers who will be shipping their order to EU countries, China or GCC countries must place their order on our EU website. EU, China and GCC orders will be charged in Euro currency and fulfilled from our distribution center in Portugal.

To view the correct currency, product availability and shipping rates for your shipping destination, please ensure you are shopping the correct website. Select your shipping destination using the links below prior to adding items to your shopping cart and check out. 

US website

UK website

EU website


Should you wish to place an order for delivery elsewhere in the world, please contact us for assistance.

TAXES AND DUTIES

US Sales Tax:
Local sales tax rates will be charged on orders shipping to Texas, New York and California.

Orders shipping to Canada, Gulf Cooperation Council, China, and other international countries outside of EU require additional import sales taxes and customs duties arising in the country of destination, which will be billed separately. Different customs duty rates apply depending on the product ordered. As the recipient you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. In some cases, the payment of these may be necessary to release your order from customs on arrival.

For a limited time, beginning 8/16/21 we are offering delivery to United Kingdom duties pre-paid.  Customers will not be required to pay customs duties in order to receive your delivery. We reserve the right to end this promotion at any time.

EU countries:
Prices include VAT at the rate required by law.



TRACK MY ORDER

After your order has been processed and shipped, L'Objet will email your shipping confirmation with a tracking number.

If you have an account with L’OBJET, you can check the online status of your order and track your order using your order number.
View / Track My Orders



SHIPPING RESTRICTIONS

Unfortunately, there may be certain countries we cannot ship to due to shipping limitations or government sanctions. Orders shipping to China are restricted from including lamps, books and apothecary items (body lotions, soaps, bath salts and hand sanitizers). Customer Service will notify you if an order cannot be shipped.



GIFT ORDERS

At checkout you can enter a personalized message, which our distribution center will include in the box with your order. Notes must be written in roman characters.

Most products arrive in a luxury L’OBJET gift box, except select dinnerware items. At the moment we do not offer gift wrapping.

For additional info or special arrangements please contact us.