You do not need to login to place an order on our website. We give you the option to create a customer account with your e-mail address and password. With a customer account, you can access your billing and shipping addresses from prior orders to avoid having to enter such details again.
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If an item is out of stock, you will receive an email from customer service soon after the order is placed. We are happy to ship what's in stock and hold backorders until available, or refund the overpayment.
Periodically we offer exclusive access to purchase new products in advance of their availability. Estimate shipping dates may be provided. If you have a question about your pre-order, please contact customer service and we will be happy to assist you.
Upon submitting your order online, you should receive a confirmation email soon after placing your order. If you do not receive this email within 48 hours, please contact our customer service.
If you are a retailer interested in placing a wholesale order, please contact customer service by email at firstname.lastname@example.org or 855.562.5388 to inquire further.